Social Services Coordinator I
Atlanta, GA 30331
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Coordinates consultation, information, and referral services for clients through referrals from Judicial Officers: makes initial contact and schedules appointments; conducts litigant interviews, home evaluations, school evaluations, etc.; interviews collateral contacts and other necessary parties; and prepares and submits related written reports.
Determines the nature of clients needs and examines which community resource is appropriate to meet the need and provide the most appropriate referral: collects demographic and medical information on litigants; collects required bodily fluid samples and performs tests; and submits information to court and related resource as appropriate.
Provides ongoing assessment of clients needs and reviews progress towards achieving objectives: provides counseling service to customers and their families; provides crisis intervention immediately while litigants are involved in court process/program; follows up with clients to determine compliance with court orders; and meets with clients to discuss progress and encourage continued participation.
Conducts outreach activities to develop a greater referral base and maintain community and social services resource network: locates/hosts seminars and community meetings; evaluates community counseling agencies to determine ability to provide services.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including academic records, health records, mental health evaluations, paternity tests, social service request forms, court orders, reviews, completes, processes, forwards or retains as appropriate.
Prepares or completes various forms, reports, correspondence, and other documentation, including client intake forms, statistical reports, mileage reports, and requisition forms; compiles data for further processing or for use in preparation of department reports; maintains clients data files ensuring that file contents and case documentation meet established ethical and legal standards; and maintains computerized and/or hardcopy records.
Represents department in meetings, hearings, and presentations and serves on committees as required.
Performs other related duties as required.
Bachelor s Degree in behavioral science, psychology, social work, sociology, or a related field required; supplemented by two years of experience in conducting needs assessments and coordinating referral services for clients in a social service organization or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia driver s license.