College Park, GA 30349
The gate agent efficiently expedites visitor' s entrances.
- Maintains professionalism this applies to appearance, demeanor, and comportment. You are the first line of experience for guests. You must establish the standard of excellence.
- Acts courteously to all guests guests may be overly enthusiastic and very excitable in anticipation of their day so you must display courteous service to all guests, without exception.
- Refers any guest or ticket challenges to on-site security your responsibility is to expedite guest entrance.
- Be aware of and comply with weather contingency plans
- Ensure that you are aware of and have communicated with the Day of Event Manager so that you can communicate with guests and comply with any weather contingency plans.
- Be aware of and comply with security wand standards
- Ensure that guests are not made uncomfortable with the security wand procedure.