Call Center Representative

Atlanta, GA 30303

Posted: 07/30/2021 Industry: Call Center Job Number: 1953222 Pay Rate: $15.00/hour

Job Description

Call Center Representative

Job Description:

Create claims Intake
Receive and Answer calls
Answer inquiries in a timely manner
Use mapping tools to locate incidents
Update claims information as needed
Correspond to customers
Sort & distribute mail
May assist with and or create general correspondence
Assist with investigating discrepancies
Enter information into IMS
Performs other duties as needed


High School Diploma
Experience using Microsoft Word, Excel, Power Point
Strong customer service skills and communication
Strong attention to detail
Ability to work well with a team

Preferred Qualifications:

0-2 years investigation experience in an insurance industry
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