Call Center Representative

Atlanta, GA 30303

Posted: 07/30/2021 Industry: Call Center Job Number: 1953222 Pay Rate: $15.00/hour

Job Description

Call Center Representative


Job Description:

Create claims Intake
Receive and Answer calls
Answer inquiries in a timely manner
Use mapping tools to locate incidents
Update claims information as needed
Correspond to customers
Sort & distribute mail
May assist with and or create general correspondence
Assist with investigating discrepancies
Enter information into IMS
Performs other duties as needed


Qualifications:

High School Diploma
Experience using Microsoft Word, Excel, Power Point
Strong customer service skills and communication
Strong attention to detail
Ability to work well with a team


Preferred Qualifications:

0-2 years investigation experience in an insurance industry
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